Considering that many parts of our home are made of glass or have glass components, it’s only right that we have a glass repair company we can trust.
After all, our glass windows, doors, cabinets, coffee tables, balcony railings, walls, and shower boxes could break at any time for a variety of reasons.
With a reliable glass repair company on our speed dial, repairing or replacing damaged or broken glass in our homes should be fast and easy enough.
If you don’t have a trusted glass repair company just yet, here are some tips to help you choose the right one for your needs.
Check For Proper Licenses
It doesn’t matter if you’re seeking someone to fix damaged glass fixtures at home or perform windshield replacement and repair. If you need glass repair or replacement done, it’s incredibly important that you choose a company that is actually licensed to work with glass.
Never hesitate to ask a glass repair company for proof of their licensing. Since licensing requirements may differ from state to state, it’s always best to check with concerned government agencies to see if the company you’re eyeing meets them.
Make Sure They’re Insured
Given the risk that comes with working with glass, you would want the glass repair company you’re dealing with to have contractors insurance coverage.
As long as the company is insured, you won’t be held liable for any injury or property damage that might occur while its workers are doing glass work inside your home.
As with licenses, always ask for proof of insurance coverage, such as a copy of their contractors insurance policy.
Check If It Has An Updated Website
Today, just about every company in all industries has a website.
If a glass repair company doesn’t have one, you might want to skip it and move on to another company that has a presence online.
A website is essential for a glass repair company since it provides them a platform to inform audiences about their services and corresponding rates.
They can also use their website to offer quotes to potential customers. If you want more information about residential glass, a glass repair company can post relevant content to its website to answer your questions and solve your glass-related problems.
Find Out Their Reputation For Customer Service
Some glass repair companies may have the most experienced and highly-trained technicians in their employ but are way behind the curve when it comes to customer service.
A glass repair company that doesn’t charge you for fixing a window they incorrectly installed provides good customer service. The same goes if it promptly answers all your queries regarding your replacement glass options. Offering a free in-person estimate for the job is also part of excellent customer service.
If you have a few glass repair services in mind, you can start by finding out how good—or bad—their customer service is.
You can ask friends or relatives who have hired them before. You can also check out business review sites where past customers have no qualms about telling the truth about their experience—customer service or otherwise—working with a particular company.
Check If They Work With Your Insurer
As long as the damage to a glass window or door was caused by a covered peril like a windstorm or fire, your home insurance will pay for its repair or replacement once you file a claim.
However, before making arrangements with any glass repair company, you have to inquire whether they work with your insurance provider or not.
If your insurance coverage is no good to the glass repair company you’re eyeing, but you avail of their services anyway, you will have to pay them out of pocket.
If you don’t like the idea of shelling out money for the job, you can always try to find a company that will work with your insurer.
Finding the best glass repair company for your needs takes some time and effort, but putting in that kind of work has its rewards. Once you check all the boxes, you can be sure that the glass repair or replacement job they’ll be doing for you will go smoothly and quickly.
